Terms and Conditions for Marple Social and Forces Club Members Portal
These Terms and Conditions govern your use of the Marple Social and Forces Club Members Area. Please read them carefully before creating your account, as they constitute a legally binding agreement between you and Marple Social and Forces Club.
1. Introduction
Welcome to the Marple Social and Forces Club Members Area. These Terms and Conditions explain your rights and responsibilities when using our online services. They work alongside our Club Rules, which remain the primary governance document of our Club.
Understanding Our Documents
Our Club Rules take precedence in all matters of Club governance. You can view them at any time within the Members Area or request a physical copy from the Club premises. If there's ever a conflict between these Terms and the Club Rules, the Club Rules will always prevail. Similarly, the most recent version of the Club Rules takes precedence over older versions.
Key Terms
Throughout these Terms:
- When we say "Club," "we," "our," or "us," we mean Marple Social and Forces Club
- A "Member" is anyone with valid Club membership
- The "Members Area" refers to our online portal and its features
- Your "Credentials" are your username, password, and any other login details
2. Creating and Using Your Account
Eligibility
To create and use a Members Area account, you must:
- Be a current, paid-up member of the Club
- Be at least 18 years old
- Have the legal capacity to enter into this agreement
- Agree to these Terms
- Maintain an active Club membership
Membership Status
If your Club membership lapses, while you'll still be able to log in, you won't be able to:
- View your account information
- Make bookings
- Access members-only content
- Use member services
Full access will be restored when you renew your membership.
3. Your Responsibilities
Account Security
You are responsible for:
- Keeping your login details secure and confidential
- All activity that happens under your account
- Telling us immediately about any unauthorized access
- Making sure your account information stays accurate
Never share your login details or let anyone else use your account. We take security seriously, and you should too.
Acceptable Use
The Members Area lets you:
- See and update your details
- Check your balance
- Book events
- Top up your account
- Access member information
- Receive Club updates
However, you must not:
- Use the service illegally or maliciously
- Try to access unauthorized areas
- Interfere with the system's operation
- Share confidential information
- Collect information about other members
- Upload harmful content
4. Payments and Financial Matters
Making Payments
We process all payments through Stripe, accepting:
- Credit and debit cards
- Apple Pay
- Direct Debit
All payment data is handled securely under PCI DSS standards.
Account Management
When managing your account funds:
- Top-ups may have minimum and maximum limits
- Your balance can only be used for Club services
- You can't transfer funds to other members
- Keep track of your transactions
- Report any issues promptly
Refund Policy
Please note that:
- Membership fees and top-ups are non-refundable
- We only provide refunds when legally required
- Event booking refunds follow specific event terms
5. Our Service Commitment
While we strive to provide reliable service, the Members Area is provided "as is." We don't guarantee:
- Uninterrupted access
- Error-free operation
- Immediate bug fixes
- Complete accuracy of all information
However, we do commit to:
- Maintaining reasonable security measures
- Responding to technical issues
- Protecting your personal information
- Following data protection laws
6. Account Suspension and Termination
We follow Club Rules and procedures for all disciplinary matters. We may suspend or terminate your access if:
- You breach these Terms
- You violate Club Rules
- You fail to pay membership fees
- We detect suspicious activity
- Your behavior risks harm to the Club or members
7. Changes to Our Service
We may need to:
- Update the Members Area
- Change our fees
- Modify these Terms
We'll notify you of significant changes by:
- Posting updates in the Members Area
- Sending emails about major changes
- Requiring acceptance of updated Terms when necessary
8. Contact and Support
For help with your Members Area account:
- Email: [email protected]
- Phone: +44 (0) 161 427 3600
- Visit: Marple Social and Forces Club, 3 Lime Kiln Lane, Marple, Stockport, Cheshire, SK6 6BX
- Website: marpleforces.club
9. Legal Framework
These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.
10. Your Agreement
By creating a Members Area account, you confirm that:
- You've read and understood these Terms
- You agree to follow them
- You're legally able to enter this agreement
- You'll comply with Club Rules
Last updated: 2025-01-20
These documents were last updated on 13th March 2025. If you have any questions about our terms or privacy policy, please contact us.